Customs and Import Fees
Shipments are subject to the customs fees and import duties of the destination country.
If your order is shipping via UPS, you can request that customs and import fees be included in your order total (or alternatively, billed to a specific UPS account number). You can make the request under the "Special Instructions" box during Checkout, or by e-mailing us.
We accept returns on all items unless mentioned otherwise here or in the item description. Returns are not accepted for hazardous materials unless prior arrangements are made. To schedule a return or exchange, please contact us at firstname.lastname@example.org. You will be given credit upon receipt of the merchandise. Shipping charges are non-refundable. We do not require a Return Authorization Number, but we can provide one if needed.